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Q: Why is GVTIconnect different?
A: Four reasons:
- Simple and powerful Key Messaging Tools
- Professionally well-organized Account and Lead Contact Management
System
- Automated administration tools
- Cutting Edge, real-time tracking tools and ease of use combined
into one product
Q: What is the difference between creating a lead or an account?
A: Basically a Lead is a client who you have not closed any business
with. An account is a company that you have closed business with
and has an account number. With our system, a lead is easily converted
into an account with the push of a button and is automatically assigned
an account number.
Q: How easy is it to log a sales call?
A: Quite Frankly, it's never been easier. Managers/Administrators
have the ability to pre-define up to 5 specific KEY SALES MESSAGES
for their employees to follow. Once you are on the Sales Call Screen,
you have access to those Key messages at any time - affording you
simple, but powerfully specific Key Messages to your customers.
every time! In addition, these Key Messages are stored long term,
so if they change throughout the year, you will always have access
to all Key Messages delivered throughout the year - tied back to
each client. Once you've logged your call, you can instantly set
up your next call through the Task Manager.
Q: How do I know whom to call each day?
A: Before you close an account or lead record, the system prompts
you to set your next contact "date" for that record. Your records
are then compiled into a list by the follow-up date assigned - and
those list are automatically 'queued" for you when you log in each
day. Thus - your daily call list is pre-defined, by you each day
you log in.
Q: Is my data protected?
A: Your data couldn't be more protected. Our systems have the highest
security encryption available on the market today. In addition,
we run redundant back up, mirrored servers so your data is always
safe, secure and protected.
Q: Can I try GVTIconnect before I buy it?
A: Yes. You can review the demonstration section of our website,
as well as gain access to our live demo site. To obtain a username
and password to access the demo site, please call 877-791-4367 ext.
85 and one of our sales will assist you. Or, use on online contact
form, and we will provide credentials to access the live demo site
via email.
Q: What kind of product support can I expect?
A: 24-hour response
to e-mail inquiries (use the Contact Us Form). Standard telephone
support hours are Monday-Friday 9:00 AM - 8:00 PM Eastern Time.
Q: Do I need to know how to program a computer to use the software?
What special knowledge do I need to run the system?
A: No and None. The user interface is extremely intuitive and was
built with a training assistant in mind. Depending on the package
you purchase, you are given one on one training and easy to follow
system manuals.
Q: Do I need to download any software to use the system?
A: No. All you need is an Internet connection and an Internet Browser.
Q: How long does it take to set up my system?
A: While we are creating your website for you, you will be asked
to deliver to us your employee database and your current customer
list (in a pre-defined) format. Once we have your lists uploaded,
you can begin using the system. The entire process is amazingly
quick.
Q: Who created GVTIconnect?
A: Global Vision Technologies Inc. For more information
visit our website at www.globalvisiontech.com.
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